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FireForge is building a unique publishing platform for both our own multiplayer games & those of our clients, driven at the core by deep analytics that connect these games with the web and social experience of their players. If you are interested in helping to increase monetization of these games both for ourselves and for our clients through sophisticated data-driven analysis aided by an advanced & constantly evolving publishing platform, join FireForge today!


About FireForge

FireForge is a well-funded fully independent developer and global publisher of online games founded by veterans drawn from some of the most prestigious studios and teams in the world. We have studios in Singapore, in Irvine, California and in Boston, Massachusetts.

Our leadership team comprises top talent with more than twenty years of industry experience each in making the games we love to play, such as Command & Conquer, Baldur’s Gate, Rift, Diablo II and World of Warcraft. Our CEO is Mr. Tim Campbell, the Lead Campaign Designer for Warcraft III. Our Chief Creative Officer is Mr. Kevin Beardslee, the Lead Animator for World of Warcraft. Joining us, you will have a chance to work closely with them and others of similar calibre.

We are sharply focused on playability above all else and our design philosophy is simple: We blend great core game experiences with an incredible amount of accessibility in order to reach truly massive audiences. These include both core gamers like ourselves and an emerging generation of new players in the Asian and Western markets.

We do not currently have a web presence as our global launch has not been announced yet.


Roles & Responsibilities – What Will I Be Doing?

As a FireForge Business Analyst, you are required to be technologically-savvy, be intelligent, be creative, be organised, be able to work with colleagues around the world, have a good attitude and possess professional work ethics.

There are two aspects to this role. The primary aspect is the ability to analyse multivariate data to derive impactful insights that help tangibly increase monetization, player retention, and game optimization. The supporting aspect is the ability to do basic web programming so as to develop your own visualization tools & dashboards using the APIs of our publishing platform that will significantly enhance your primary role as an analyst. As such, you will be required to:

Data Analysis

• Use interactive data analytics applications to mine data sources, perform multivariate analysis, identify trends & articulate actionable insights, especially for improving revenues and reducing loss.
• Work with other analysts within the company to develop & improve workflows & statistical models.
• Communicate findings in a way that can be easily understood and action-ed upon by non-analysts, such as senior executives of client companies.
• Work with the Publishing Platform Development team to define new data analysis requirements and refine existing requirements.
• Work with Sales team & Accounts Management team to on-board new corporate clients requiring our analytics services and retain existing clients.
• Use customer requirements to build data queries and supporting visualizations that support decision making and add insights to the teams.

Visualization Programming

• Design & develop creative, useful & visually appealing interfaces & visualizations for the purpose of data analysis.
• Create wireframes & rapid prototypes for design proposal & validation.
• Work with other analysts within the company to develop the workflows for the deployment & use of new visualization tools or statistical models.
• Write standards-based and maintainable code in at least one of the following: R, Processing.js, D3.js, InfoViz, Recline.js, Google Charts, Sencha Ext-JS, Highcharts, or other alternative Javascript libraries.
• Knowledge of Tableau, NoSQL and SQL is highly desirable.
• Provide analysis and requirements to the Publishing Platform Development team on the design & development of database table structures and so forth.


Requirements – What Skills Do I Need?


• Minimally a Bachelor’s Degree, though a Master’s Degree is strongly preferred.
• 2+ years of business analytics experience.
• Good experience with reporting and dash-boarding tools, especially Tableau and Highcharts.
• Demonstrable experience in programming, especially visualization applications or tools.
• Proficiency with image editing tools (such as Photoshop).
• Experience with development technologies such as HTML5, XML, JavaScript, CSS, Ajax, backbone.js, Hadoop, Cassandra.
• Experience with any JavaScript libraries such as R, Processing.js, D3.js, InfoViz, Recline.js, Google Charts, Sencha Ext-JS, Highcharts.
• Excellent reasoning, written and verbal communication skills.
• Strong math skills (specifically statistical analysis).
• Intelligent, creative, organised, a good attitude and possesses professional work ethics.
• Good problem solving skills.
• Strong organizational skills.
• Ability to multitask and work under pressure.


• Previous experience with business development, process improvement or project management.
• Previous development experience in visualization or analytics.
• Passion for gaming or joining the games industry.
• Able to read Chinese and communicate in Mandarin.


Outperformance – What Would My Teammate See if I’m Very Successful?

A number of immediate benefits arise when you excel in this role:

• FireForge’s games will show significant increases in customer retention, monetization and other key performance indicators.
• Internal customers will adopt the tools created, and use them to make and support decisions made on the business and game side.
• FireForge’s clients using our publishing platform will be delighted by a significant increase in revenue. This also directly increases FireForge’s revenue, if there is a revenue-share arrangement in place.
• Your fellow analysts will be much more productive through the use of the tools that you designed.
• Internal and external clients will have the tools necessary to self-help when faced with analytics questions.


Application Process – How Do I Apply?

If you’re interested to join us, please send us the following documents to by 31 Dec 2013. Please do not call or drop-in, as we only accept emailed applications.

• Cover Letter (with the Role you are applying for in the subject line)
• Resume
• References & Testimonials
• Samples of Previous Work that Support your Application (for example, portfolio or programming code or analysis or writing)
• Expected Salary
• Earliest Start Date

Shortlisted candidates will be required to attend at least one interview in Singapore and may be required to perform a short task or test relevant to the role they are interested in.

"We regret that only shortlisted candidates will be notified."

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